"I'm a regular customer. Nothing particularly impressive usually, until I needed to exchange an item past its return date. The staff were really helpful. The young woman and a young man named Izat (I think he's the store manager) tried their best to find the specific shoe model, which was almost out of stock. Overall, I'm impressed with their attitude. I'll surely be back. Recommended! Good job, everyone! 👍🏻👍🏻"
"I bought a pair of shoes, but they arrived in two different sizes. What's worse, they seem to know this is an issue and keep selling them anyway. I also had to pay extra for the return to cover the price difference. Always double-check before paying, and don't trust this seller. Overall, a bad experience."
I bought the bag only a week ago and used it once; the bag ripped. I asked them to replace it with a new one, but they said they couldn't and could only repair it. I agreed, and they asked me to wait one month. Okay, fine. Now, after a month, they're asking me to wait another two months. Seriously? Poor service!
I went to the Christy Ng outlet in Midvalley JB and bought their Mae bag and Erin shoes. I love them and am so proud they're local products. Thanks for the great service; I would come here again!
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