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Shop Reviews

See what customers are saying about our shops at Punggol Coast

3.8 out of 5

1929 reviews

Zulkifli Zakaria Zulkifli Zakaria

"This was my second time here. I bought a sound bar on my previous visit and decided to get a 65-inch TV today. However, I'm extremely disappointed with the approach of a female Malay staff member. I'm also in the service industry, and this girl seemed to be trying her best to not accommodate us at all. She didn't offer a single recommendation. When I asked for the model and specs, she just said, "This is out of stock," and had an overall "we don't do that" kind of mentality. I wondered why she was even working there. The 3-star rating is actually for the product quality. Please look into this matter."

Keng Wei Keng Wei

The lifespan of this television seems to be only two short years. After 2 years, issues arise -- the LED on the right side became half dark just one month after the warranty expired. Buyers really need to consider this when thinking about buying a TV or monitor from PRISM. No repair services are provided; you can only purchase a new one. (You can refer to my email for more details.)

June Lim June Lim

If it wasn't for the Quby straw blind pack, I wouldn't have even patronized this shop. 1) Can you imagine a shop selling beverages but being sold out of ice? The staff said it would be available at 5pm, but by the time I placed my order, it was already past 5pm. Then she said "5pm++." Okay, fine! 2) I went to grab some light snacks and came back at 6pm, but my order still wasn't ready. LOL! 3) I came back at 6:15pm, but only one drink was ready. I ordered one Thai milk tea and one Thai coffee. The staff said the Thai coffee would need another 30 minutes. 4) After countless minutes, I finally got my Thai coffee at 6:50pm. 5) In summary, I placed my order at 5pm and got my complete order at 6:50pm. So yeah... almost two hours for just two cups of tea!

Tay Chia Heng Tay Chia Heng

"Wonderful experience with their smart staff. They take a long time to make the authentic Thai tea. Be aware that they don't make it cup by cup; they make 10 cups at a time. So, several (up to 10) orders get their tea at the same time—smart, right? The waiting time extended from 45 minutes to an hour and a half. At the end, they closed the counter to stop accepting new orders since 4 pm. What a wonderful experience for my first and last order from them."

Soh Chui Soh Chui

"Wasted RM9.90 on a cup that was 90% ice with "some tea"! I only took a few sips before discovering how much ice filled the cup. If you want to be ripped off, try it. It's a negative 5-star review from me. Worst drink store ever."

ASHLEY LIM ASHLEY LIM

"There was a problem with the cashier staff. I ordered a latte series but they didn't have the green pandan boba. I asked the staff, and they gave me a poor answer: "green pandan habis." If it was sold out, they should have told me earlier during my order so I could have just bought a normal one."

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