oni on
2
I recently visited this store to ask for help with setting up my new phone. While I didn’t purchase the phone there, I was hoping to get some basic assistance with the settings. I was referred to a male employee. Unfortunately, the service was disappointing. The employee seemed disinterested and there was a noticeable lack of professionalism, as he kept making awkward eye contact and whispering to a coworker during the process. His overall attitude felt insincere, which made it clear that he wasn’t very happy to be assisting us, possibly because we hadn’t made a purchase. I’d recommend better customer service training for the staff to ensure everyone feels welcome, regardless of whether or not they’ve made a purchase.