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Rating Summary

4.3

21 reviews

5
90%
4
100%
3
90%
2
81%
1
71%

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Reviews for Machines AEON Tebrau City Apple Reseller Store

Ong Sze chia

Ong Sze chia

5

We’re served by Linda, which is one of the staff working at this brunch. Her services is really good and professional. Highly recommended for all to visit this store for purchase.

Aida Suhaya Ab Drahman

Aida Suhaya Ab Drahman

5

Najib assistance is really helpful. Kudos to him..

Nizam Mustakim

Nizam Mustakim

5

Came to grab iPhone 16 Pro Max for my wife, and a trade-in of her existing 14 Pro Max. All process from evaluating to unboxing the new ones was a breezed. Kudos to our SA Imran for a super great helps and assistance. Great work!!

Aina Batrisyia

Aina Batrisyia

5

najib - friendly and every question we asked, he explained in detail and make it easy to understand! he really helped us a lot in terms of our knowledge about the Ipad. he’s also very polite :D

Calbee Cracker

Calbee Cracker

5

Bought a few items from here. Prices are 20% lesser than sg due to conversion rate and current promo. Worth making the trip down if you are getting more items. Excellent customer service from staff Danish!

Adiba Sarah

Adiba Sarah

5

SA Linda very helpful and proactive during our purchase of iphone! Can ask her Anything pertaining iphone device.... she willing to help and give advise. Very recommended

Tang Yongyong

Tang Yongyong

5

Arie Imran very friendly, patiently helped us solve the problem, and didn't show impatience when we said we would come back later, so we really came back to buy an Apple 16. I am very happy with your service. Thank you

Ainur Aliea

Ainur Aliea

5

good experience and layanan bestt! staff afifah help me a lott. thank you

Nur Hashima

Nur Hashima

1

i bought iphone but got dust behind the camera. and i unboxing also inside the shop and you know what got duat behind of my camera. but the staff answer is its not disturb the camera. the things is i buy expensive kot, why cant replace another one for me? like example if you guys buy car and the car got scratch when you received its did you guys want to use it? of course not right. we buy with the pricey kot. please take noted if you guys want to buy iphone. sakit hati kot even its small dust inside the camera and ITS CANNOT BE REMOVED BECAUSE ITS INSIDE!

oni on

oni on

2

I recently visited this store to ask for help with setting up my new phone. While I didn’t purchase the phone there, I was hoping to get some basic assistance with the settings. I was referred to a male employee. Unfortunately, the service was disappointing. The employee seemed disinterested and there was a noticeable lack of professionalism, as he kept making awkward eye contact and whispering to a coworker during the process. His overall attitude felt insincere, which made it clear that he wasn’t very happy to be assisting us, possibly because we hadn’t made a purchase. I’d recommend better customer service training for the staff to ensure everyone feels welcome, regardless of whether or not they’ve made a purchase.