Reviews for Machines AEON Tebrau City Apple Reseller Store
Raymond Lee
5
We were served by Linda and she was a very helpful and pleasant service staff. Always welcoming customers with a smile and always ready to answer questions etc such a pleasant experience for us. Good job Linda!!
Dyan Rusdi
5
Good service in here. Was assisted by Imran
While he assisted others, he also patiently teach me on how to switch from android to iPhone. My mom approved his attitude and services
Syafiq Fauzi
1
Bad customer service!!! Not sure how they were employed in the first place. Not friendly, did not entertain my enquiry properly & arrogant, as if they own the place? Especially the guy with spectacle that wears mask. I asked on the ipad stock readiness, he spit a one word answer while facing away from me. Judgmental employees, probably thinks some customers could not afford the product & think we simply waste their time to entertain our question. Please bear in mind, us customers 100% have the intent to buy when we ask regarding the product, the deciding factor to proceed buy or not depends on the customer service. Shame on you, will never go here again & will not suggest to others.
Kris Cheng
5
Good service and kudos untuk staff Mirul and explain clearly for me for getting the new phone. And specially thanks to my lady boss purchase for me , Thankiuuuuuu
Ng Xue Lin
5
Just bought Iphone 16 pro from Machines and I received a very good service from Eisya!
She so friendly🥰 …
MOHAMMAD FIRDAUS ZAINAL
5
Great Service at Machines!
Purchased an iPad today, and the experience was excellent! Aniq and another female cashier/staff were incredibly helpful, knowledgeable, and made the process seamless. Highly recommend Machines for their top-notch customer service.
crayon mouse
5
Well managed store; the staffs are very friendly- Aniq, in particular, was very professional and thoroughly assisted us in the process of purchasing our products.
Calyx Tang
5
A Big Thanks to Aniq! He spent nearly 3 hours to assist me to complete iCloud backup before I trade-in to a new iPhone! He provides excellent, kind and helpful services. He also patiently explained all the questions raised by me! If anyone wanna buy a new iPhone, highly recommend to look for the great guy Aniq! What a pleasure experiences with him, thanks again!!!
khairulazren 123
1
Went to the store and honestly, the staff's attitude was really off. No one came to serve at first, and when they did, it felt super arrogant – like we were bothering them. Just a reminder, you’re not Apple, you’re a reseller.
I placed my order, and the staff just passed it to the cashier without saying anything. I was just standing there not knowing what was going on – felt super awkward. Would be nice if there was at least some basic communication.
Hopefully, the staff gets treated the same way they treat others, maybe then they’ll understand how it feels.
Ong Sze chia
5
We’re served by Linda, which is one of the staff working at this brunch. Her services is really good and professional. Highly recommended for all to visit this store for purchase.