Telecommunications service provider located in AEON Mall Tebrau City
CelcomDigi Express Store Tebrau City represents Malaysia's largest mobile network operator following the strategic merger of Celcom and Digi, serving over 20.4 million users through advanced telecommunications infrastructure and comprehensive mobile communication solutions. As a communications conglomerate under the Axiata Group, CelcomDigi operates Malaysia's widest and fastest network, providing extensive 5G coverage, high-speed internet connectivity, and innovative digital solutions designed to meet evolving customer communication needs in the modern digital landscape.
This compact Express Store format offers essential telecommunications services including postpaid and prepaid plan sign-ups, SIM card replacements, basic customer service, bill payment processing, and device consultation within AEON Tebrau City's convenient mall environment. The facility specializes in CelcomDigi's comprehensive service portfolio including unlimited internet plans, corporate business solutions, broadband services, and extensive mobile device selection with competitive pricing and flexible payment options designed to accommodate diverse customer requirements and budget considerations.
CelcomDigi Express Store provides professional consultation on 5G connectivity solutions, digital enterprise services, and cutting-edge mobile technology through knowledgeable staff committed to delivering superior customer experiences and technical support. The Tebrau City location ensures convenient access to Malaysia's most advanced telecommunications services, enabling customers to stay connected through reliable network infrastructure, innovative communication solutions, and ongoing support that positions CelcomDigi as the preferred choice for mobile communications throughout Johor Bahru and beyond.
Attended the store today, December 7, 2023, in the afternoon.
There were three staff members present. Two were busy serving customers, and the other one was doing nothing and then pretended not to see me in the shop.
I waited for more than five minutes before someone finally served me. 👏🏻
A Chinese girl had a very bad, arrogant attitude, as if we owed her money or something.
I sincerely hope that your shop will do "very well" in the future with this kind of staff. 😊
Koh Meng
"Very poor customer service. The staff doesn't seem familiar with the plans and details.
Slow follow-up on the order caused extra charges when the promotional package ended, and cancellation wasn't possible.
I advise against signing up for any plan from this service center. It's just a bunch of clueless staff standing around who know nothing.
In the end, I went to the Digi store at Dato Onn to settle my issues. The staff at Dato Onn were much more knowledgeable and helpful than the entire group of staff stationed at the Jusco Tebrau branch.
Worst nightmare ever."
Kumar Govindasamy
"Very poor service. They said the system was down and asked me to come back at 9 PM or later. I arrived at 9:45 PM, and they ended up telling me the shop was closed. If you can't serve your customers at 9:45 PM, even when your store officially closes at 10 PM, just close the shutter! Disappointed with the service."
Christopher Halim
Don't go to the Celcom store! Go to the Digi store (the yellow one) instead! The attendant there was helpful.
Firdhaus Ariffin
"The customer service here is very bad. I wouldn't recommend it at all if you need to ask any questions about their service."
Positive Reviews
Christopher Halim
Don't go to the Celcom store! Go to the Digi store (the yellow one) instead! The attendant there was helpful.
