Location:
Telecommunications service provider located in AEON Mall Tebrau City
CelcomDigi Express Store Tebrau City represents Malaysia's largest mobile network operator following the strategic merger of Celcom and Digi, serving over 20.4 million users through advanced telecommunications infrastructure and comprehensive mobile communication solutions. As a communications conglomerate under the Axiata Group, CelcomDigi operates Malaysia's widest and fastest network, providing extensive 5G coverage, high-speed internet connectivity, and innovative digital solutions designed to meet evolving customer communication needs in the modern digital landscape.
This compact Express Store format offers essential telecommunications services including postpaid and prepaid plan sign-ups, SIM card replacements, basic customer service, bill payment processing, and device consultation within AEON Tebrau City's convenient mall environment. The facility specializes in CelcomDigi's comprehensive service portfolio including unlimited internet plans, corporate business solutions, broadband services, and extensive mobile device selection with competitive pricing and flexible payment options designed to accommodate diverse customer requirements and budget considerations.
CelcomDigi Express Store provides professional consultation on 5G connectivity solutions, digital enterprise services, and cutting-edge mobile technology through knowledgeable staff committed to delivering superior customer experiences and technical support. The Tebrau City location ensures convenient access to Malaysia's most advanced telecommunications services, enabling customers to stay connected through reliable network infrastructure, innovative communication solutions, and ongoing support that positions CelcomDigi as the preferred choice for mobile communications throughout Johor Bahru and beyond.
Based on 10 reviews
Out of 290 shops
Not enough ratings
Greentea tea
Attend store today 07 Dec 2023, afternoon. have 3 pax staff, 2 busy serving customer, another 1 pax do nothing and then pretend didn't saw me in the shop. Waiting for about more than 5 minutes then only have people serving me. đđ» A chinese girl have a very bad arrogant attitude, do not know does we own her money or what. I sincerely hope that your shop will go "very well" in future with this kind of staffđ
K M
Very poor customer ever. The staff doesnât familiar with the plans and details. Slow follow up in the ordering and caused extra charges when the promotional package is over and canât do cancellation Advice not to sign-up any plan from this service center . Just bunch of monkeys staff standing there and know nothing. At the end i went to Digi store at Dato Onn to settle my cases. The staff at Dato Onn is much knowledgeable and helpful than the whole bunch of staffs station at Jusco Tebrau branch. Worst nightmare ever.
Kumaran Govindaraj
Very poor service. Telling system down asked to come 9pm plus. Came at 9.45pm ended up telling shop closed. If you cannot layan your customer at 9.45pm even when your store closes at 10pm officially, close the shutter la! Disappointed service.
Firdaus Apandi
Customer service here very bad. Not recommended at all if you gonna ask anything about their service.
Qin
Slow and poor service, canât do anything theređđ» âŠ
Lala Lulu1005
very bad service
Cheah Wen Chew
Fraudulent customers exchange their original packages. The original phone bill was more than 250 per month, but the phone bill was increased to 355.1. When I went to inquire, I confirmed again and again and asked them to check with my mobile phone. The two men told me vaguely that after one year of my original package, I would be charged at the original non-discounted price. Sometimes they said it should be, and sometimes they said it was indeed like this. After discussions between us and their suggestions, we accepted the termination of the original package, but unfortunately the 2-year contract was not completed, so I needed to pay an additional service fee of 40 and a fine of 357.07. However, after I swiped my card to compensate, the lady at the cashier suddenly said, "Digi will not raise prices for no reason, let me find out for you." Later, they said that there was no starting price because I paid the phone bill too early. After the check, the lady said with a nonchalant attitude, "There is nothing I can do. You have already paid and there is no way to cancel." I would really like to thank the two men in front of me for what they said. I was really helpless at that time. My phone bill was 800 yuan, just for that month. Isnât 800 yuan useful? I called Digiâs official customer service to complain that day, but Digiâs customer service was extremely impatient. I said I wanted to call the police, but he said I didnât even know the staffâs name and how to complain. If I wanted to complain, I could only complain to him, and there was nothing I could do. In the end, I had no choice but to admit my defeat. I have only supported digi since I was a child, but now, after one year of my contract, I will never patronize digi.
Christopher Hall
Donât go to the Celcom store! Go to the digi store (yellow) instead! Helpful attendant
Tien Ping Lim
Good customer service and attentive staff
Skull Crusher
Fast service. Recommend đđ» âŠ