Telecommunications service provider located in AEON Mall Tebrau City
CelcomDigi Express Store Tebrau City is a Telecommunications service provider located in AEON Mall Tebrau City. Contact: +60 16-788 3933 Website: https://www.celcomdigi.com/
Attended the store today, December 7, 2023, in the afternoon.
There were three staff members present. Two were busy serving customers, and the other one was doing nothing and then pretended not to see me in the shop.
I waited for more than five minutes before someone finally served me. 👏🏻
A Chinese girl had a very bad, arrogant attitude, as if we owed her money or something.
I sincerely hope that your shop will do "very well" in the future with this kind of staff. 😊
Koh Meng
"Very poor customer service. The staff doesn't seem familiar with the plans and details.
Slow follow-up on the order caused extra charges when the promotional package ended, and cancellation wasn't possible.
I advise against signing up for any plan from this service center. It's just a bunch of clueless staff standing around who know nothing.
In the end, I went to the Digi store at Dato Onn to settle my issues. The staff at Dato Onn were much more knowledgeable and helpful than the entire group of staff stationed at the Jusco Tebrau branch.
Worst nightmare ever."
Kumar Govindasamy
"Very poor service. They said the system was down and asked me to come back at 9 PM or later. I arrived at 9:45 PM, and they ended up telling me the shop was closed. If you can't serve your customers at 9:45 PM, even when your store officially closes at 10 PM, just close the shutter! Disappointed with the service."
Christopher Halim
Don't go to the Celcom store! Go to the Digi store (the yellow one) instead! The attendant there was helpful.
Firdhaus Ariffin
"The customer service here is very bad. I wouldn't recommend it at all if you need to ask any questions about their service."
Positive Reviews
Christopher Halim
Don't go to the Celcom store! Go to the Digi store (the yellow one) instead! The attendant there was helpful.
