Shop Reviews

Even when redeeming a free drink during the peak period, the staff were friendly!

Waited too long! Didn't even have a menu to look at. Lousy.

"Asked for less ice, but the cup was almost half full of it. 🙄"

Okay experience. Fast service.

"The drink was good, but the service was not. The employee was on her phone while I was ordering my drink."

"The staff were rude to me and my friends. This was our first time ordering drinks from Koi, and it might be our last. She gave us a very rude tone and rolled her eyes at my friend. Plus, after our drinks were done, she threw the straw on the ground. Please take action. I think she may be racist because she treated the Chinese man with a smile, but when it was us, she became very rude, even though there's a sign that says "We are Muslim friendly." Please, I beg you to take action immediately."

"This is the worst Koi I've been to! The female staff member who served me gave me a very unfriendly look. Second, she helped me order the wrong item. Third, when I went back to change my order, she was the one who made it, and she made a lot of loud noises while doing so! If you don't feel like working, just take leave! Please do something about this! I hope this is the last time I encounter this kind of attitude in this store, thank you!"

We had to wait for over 20 minutes with only one person ahead of us because they were occupied with fulfilling Grab orders. The place seemed disorganized, with everyone just waiting endlessly. This will definitely be my first and last visit!

"Literally the WORST service I've ever had. I don't want to be a fussy customer, but I was standing right in front of the counter and the staff were making drinks without even looking at me once. Treating customers like they're invisible is the service you're providing. I understand they could be busy, but at least ask customers to wait a minute. Nope, they just kept doing their own thing. And the worst thing is, all of them did the same thing, which means the shop's management is the issue. Do they even educate their staff?"

102 海南奶茶 Hainanese Milk Tea (Iced, No Sugar) = RM5.90 719 蛋香炒粿 Char Kway = RM9.90 836p 药材焗鸡粥 Baked Herbal Chicken Porridge = RM19.90 Service Charge 6% = RM2.14 Service Tax 6% = RM2.14 This place was quite crowded at 6.50pm on a Friday evening. Staff were friendly, polite, and kept to themselves. 102 海南奶茶 Hainanese Milk Tea (Iced, No Sugar) = RM5.90 This was served in a big cup and icy cold. Nice, rich tea taste, and even without sugar, I still found it to be delicious and creamy tasting. That said, I can't help but feel this may be brewed from a Lipton tea bag. I don't know why, I just got this feeling about it. Not sure what's so Hainanese about this; it tastes like a regular ice-cold milk tea. 719 蛋香炒粿 Char Kway = RM9.90 The chilli condiment has a noticeable presence of garlic with a slightly gritty texture. It almost feels like it's spicy, but it's actually not spicy. Quite an unusual chilli for a Char Kway. Amount of Kway looks generous. There is a nice fried savoury 蛋香味 eggy aroma. Bite texture is soft, but not super soft, and was a bit dryish. What I really liked were the sprinkling of fried onion pieces and Chai Poh, which gives it an occasional crunch and salty hit. Overall taste is sweetish salty, leaning more towards sweet, but also not overly sweet. There is no Wok Hei in this, but it was still a very decent and acceptable tasting Char Kway. That said, I thought the chilli/sambal condiment should have a spicier kick because it did feel a bit out of place and didn't really pair well with this Char Kway. 836p 药材焗鸡粥 Baked Herbal Chicken Porridge = RM19.90 I'm surprised there aren't any Google reviewers who mentioned this dish because it looked so unique! Presentation is beautiful and looks exactly how it's shown in the menu. The presentation would not look out of place in a higher end 酒楼. Whoever designed this dish knew what they were doing. The white porridge itself is not just plain porridge, as it is slightly salted with a subtle undertone of peanut and cuttlefish. The braised sauce has a delightful sweetish herbal taste. No idea what herbs are used, but I reckon Dang Gui probably plays an important role. Not overly salty or oily, this braised sauce tastes good. The centerpiece chicken drummy is huge! It's a whole drummy with a thigh. The meat has a nice tender bite. It does have a slightly elevated chickeny taste, but luckily not too overpowering. I thought the meat was also slightly dry, but still acceptable. The chicken meat itself doesn't taste herbal at all, but more slightly sweetish. In fact, this chicken has a Soya Chicken 酱油鸡 sort of taste. Not overly oily at all. The herbal element really only comes from the braised Zhup. Shredding the chicken and eating it with the porridge and herbal Zhup together was satisfying. The whole combo has a lightly braised, lightly salted taste, and it was the herbal braised Zhup that held it all together. Conclusion and Closing Thoughts At RM5.90 (S$1.90) for this Milk Tea, I thought it was a decent quality to pay, although I feel there is nothing really special about it. At RM9.90 (S$3.10) for the Char Kway, this was decent. As long as you don't expect any Wok Hei, it's decent tasting and worth a try. That said, I feel their non-spicy sambal was too weak. At RM19.90 (S$6.10) for this Herbal Chicken Porridge, I definitely liked this the best. The way this was presented had a lot of thought that had gone into it, and the dish itself was tasty. The amount of chicken given was acceptable for the price. Although the chicken itself isn't 入味 with herbal flavours, the braised herbal sauce helped a lot. As I mentioned, this dish feels like it would particularly appeal to the elderly because of its general soft texture and the fact that the dish itself is herbal and nutritious. Definitely worth a try. Overall, not a bad modern Kopitiam eatery and the foods were decent tasting. I enjoyed my dining experience here. Thanks for