Toy store located in Floor 1 · AEON Mall Tebrau City
Toys“R”Us - AEON Mall Tebrau City is a Toy store located in Floor 1 · AEON Mall Tebrau City. Services: Has in-store shopping, In-store pick-up for online orders Contact: +60 7-353 5813 Website: http://www.toysrus.com.my/
"Poor service and overly rude staff at this outlet. We purchased a birthday gift, but the price was slightly different at the time of payment. When we asked the cashier, a Malay auntie, she was very rude and asked, "Do you want to buy it or not?" A similar thing happened during a second visit; the same Malay auntie said we could only enter the shop with cash payment. There were three rude staff members: two aunties and one uncle wearing a black shirt. I always try to have good manners and call customer service people "sir," "miss," or "madam," but this kind of attitude warrants calling these people "uncle" and "auntie."
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Faridah Fauzi
"I came to the store and luckily found a Jackpot Hot Wheels. When I proceeded to the cashier, who I assume was the shop manager because he was wearing a black shirt, he said I couldn't buy that Hot Wheels and didn't state a reason. I think he wanted to keep it for himself? Because the market price for that Hot Wheels is quite high. As I know it, when you put items at the Hot Wheels station, it should be first come, first served. Jackpot? Why? Please improve your staff, Toys R Us Aeon Tebrau; not professional at all."
Nur Fatimah
"The cashier was very rude; he threw my card at me after scanning it. He had no manners at all!"
Nur Falisha
"Got a lot of toys, but can you improve some of the existing ones or add new and more recent toys, such as Monster High dolls, Barbie dolls with clothing sets, and more Disney toys? That's all, thanks."
Positive Reviews
Randall Ho
The store manager, Afif, and his colleagues have always been friendly and helpful whenever I visit. Afif always points out the discounted items, which is great! ☺️☺️
Lim
"Huge Toys R Us, big and clean, with lots of toys and variety. It's a spacious place."
Fariz Noramin
1) Wide variety of toys to choose from.
2) Friendly staff.
3) Good customer service.
4) This November, there were many promotions to take advantage of.
5) High-quality toys.
Freddy
Bought a Nerf gun here. :D
Nur Falisha
"Got a lot of toys, but can you improve some of the existing ones or add new and more recent toys, such as Monster High dolls, Barbie dolls with clothing sets, and more Disney toys? That's all, thanks."
