Fossil - Aeon Tebrau City embodies premium American watch and accessories heritage, offering sophisticated timepieces, leather goods, and jewelry complemented by personalized services that elevate the shopping experience. This flagship destination provides exclusive in-store engraving and embossing services, featuring carefully curated collections that seamlessly blend classic design principles with contemporary functionality, catering to discerning customers who appreciate quality craftsmanship, timeless aesthetics, and personalized luxury accessories that reflect individual style and professional sophistication.
Visited the Fossil store at Aeon Tebrau and had a great experience thanks to Nabil, the salesman who attended to us. He was super patient and knowledgeable, taking the time to explain every feature of the Fossil watches we were considering. Even when my wife needed to walk away to think before making a decision, Nabil remained friendly and left us with a smile.
He also noticed my wife was hesitant about the watch strap and kindly explained that it can be changed, and we could even get an additional strap. On top of that, he shared that Fossil offers free engraving services, a really nice personal touch!
Truly impressed by the service and attention to detail. Great customer experience overall!
Jivendran Ravindran
Good service and recommend the best watch ever for my fathers day gift. Thank you MR Nabil for the best service.
Amirul Haziq
Great service! Thank you
Jason Daniel
The sales person was very friendly and helpful. Thank you for the wonderful shopping experience and customer service.
Karen Kong
The sales lerson Nabil who starion at Tebrau aeon is giving an excellent service and able to provide good recommendation
Wen Feng
Nice service from Nabil.
Kimberly Lam
Thank you for the great service provided by Amir and his colleagues. They were really friendly and helpful in helping us reserve the limited edition watch we wanted.
Thanks again! :)
Rahimah Asnawi
service nice and got 10% off
Lycan Lee
The staff who served me was very polite and patient throughout the process, giving me time to think about whether to make a purchase. In the end, I bought a watch and an extra strap. But it seemed like the staff was new, as they initially calculated the price as RM8xx, but when I made the payment, it suddenly changed to RM9xx. The reason given was that my total amount did not reach a specific threshold to qualify for the discount. This caused a significant drop in my mood, as there was a difference from the initially quoted RM8xx. I hope that once a final price is given, it will not be changed. Overall, my shopping experience was still pleasant, appreciate their service. 😊
By the way, the box really doesn’t look good. This is an important point I want to mention😅.
Nadia Daud
Amir from Fossil deserves a special mention! He was kind, professional, and went the extra mile to assist. Thank you for the great customer service!💋 …
Flciaa Bryan
We were serve by Mr Amir , he was a good advisor. Fully satisfied with his service. KEEP IT UP ! Fossil having a good staff , the fossil is the good quality brands.
Doraemon Dorayaki
Thanks to brother nabil and his partner!They really do a great job and also treat us very well.
Fion Chong
Very Good customer service and with polite and patient good explanation.
Amli Nur Rashid Bin Abd Rahim
Had the experience and chance to purchase from this store -- the explanation from the staff is adequate, precise and good enough. Well done 👍🏼 …
Alif Haikal
Very good service. Attentive and well mannered personality
Samuel Tsang
Second time buying from this shop and both times Amir helped me out. Super patient, great at giving recommendations, and not pushy at all. Always a great experience with him around.
