Amaliyah Liyah
The guy at the cashier was not friendly at all. I was just asking if there is a repair for iPhone 13. A straight NO answer without eye contact and just brush it off.
Dr.Phone
Location:
Shop located in Floor 2 · AEON Mall Tebrau City
Dr.Phone at AEON Mall Tebrau City provides comprehensive on-the-spot mobile repair services and technical solutions for smartphones, tablets, laptops, computers, and printers, establishing itself as a trusted destination for electronic device maintenance and emergency repairs. Specializing in quick turnaround times and professional diagnostic services, Dr.Phone offers everything from screen replacements and battery servicing to complex hardware repairs for multiple device types.
The store combines retail and repair services, providing customers with both new device accessories and expert repair capabilities under one roof. With additional services including phone and laptop installment options, Dr.Phone makes technology accessible while ensuring existing devices receive professional maintenance when needed. The on-the-spot repair service minimizes downtime for customers who depend on their devices for daily communication, work, and entertainment, making Dr.Phone an essential resource for the tech-dependent community in Johor Bahru.
Operating Hours
Closed
Opens in 2h 33m
Monday
10 AM - 10 PM
Tuesday
10 AM - 10 PM
Wednesday
10 AM - 10 PM
Thursday
10 AM - 10 PM
Friday
10 AM - 10:30 PM
Saturday
10 AM - 10:30 PM
Sunday
(Today)
10 AM - 10 PM
Overall Rating
4.5
/
5
Based on 10 reviews
Mall Ranking
#106
Out of 290 shops
Category Ranking
Not enough ratings
Negative Reviews
Positive Reviews
Silent Rain
Terrific customer service from Julia and the guy staff (didn't catch his name) when we went for screen protector installation. Thank you!
Mary Lim
The service is friendly and professional. They can customise most screen protector sizes. Good job!
MUHAMMAD HAZWAN SAPARI
Very fast and efficient. Very detailed in replacing screen protector. Make sure no bubbles and wipe everything to make sure very clean. Highly recommended.
Azizah Nmuhd
Professional service. Soon is very helpful and knowledgeable. Highly recommended!
LK KULAN YT
I have try this shop many times really very good... friendly boss
Tank Fitness
Staff Eza is very approachable and friendly person. Thank you for the awesome service
Norazreen Oyen
Very great service..friendly and repair on the same day..promise can be done on time..even get a free gift..5star for Dr.phone.
Hans 2u
Title: Terrible Service and Lack of Manner Staff I visited this shop on 23/8/2024 and had a very disappointing experience. The staff (Chinese Man sit at the counter) were lack of manner, giving me a poor impression of the store. Their attitude was unprofessional and made me feel unwelcome. Despite the store’s fast response on the stock and solve my issue, I won’t be returning due to the poor customer service. IN MALAY WE SAY: BELAGAKNYA STAF NI, TAK HORMAT SETIAP PELANGGAN. KITA DATANG SECARA SERIOUS NAK CARI PENYELESAIAN TAPI MAKIN TAMBAH SAKIT HATI PASAL LAYANAN YANG TIADA ADAB SOPAN.
Rina Kitsune
Boss very professional. Good in explanation, compare the price and quality for me in detail. Understand my concern and gave me the best advice.
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