See what customers are saying about our shops at Punggol Coast
3.8 out of 5
1929 reviews
JIA LI KOH
"I had such a bad experience at this outlet because of a staff member's bad attitude. I understand long queues can make everyone stressed, but as a cashier, please don't show your impatience to customers. This was at H&M Aeon Terbau. Please train your staff better. I'm not going to mention which staff member, but perhaps increasing manpower could help avoid this happening again."
Yiling Chew
"The staff had a bad attitude, directing us to join the long queue with a heavy recycling bag for redemption. This was totally different from what we're used to at other stores."
Derrick Qian Yu
"Bad experience 👎🏻 Went to the fitting room at 9:30 PM, but a Malay staff member told me it was already closed and I couldn't try anything on. BUT THEN I saw another Malay staff member open the fitting room entrance for two Indian customers who went after me. When I tried to follow them into the fitting room, the staff member told me it was closed and I couldn’t go in. If the fitting room is closed, then close it completely. Why open it again for other races but not for Chinese customers? H&M, improve your staff and customer service."
Ridzwan Mustafa
Ari (tall, with long hair) was very helpful and took the initiative to find my shoes. I ended up spending more money because of his excellent service. The reason for the four-star rating is that another staff member (a younger girl) seemed disinterested in helping me; I felt like she was just waiting for me to leave the dressing room area. Perhaps Ari could teach the other staff a thing or two...
Norazidah Binte Mohamed
This is a takeaway coffee place on the top floor. The staff are friendly, and the service is good. The coffee tastes nice and isn't too sweet. You can choose between Indonesian or Colombian beans. They also have other seasonal drinks, donuts, and puffs available. There's a bench nearby where you can sit and enjoy your coffee.
Amelia Tan
"First time here, bought the sea salted caramel macchiato recommended by the staff. The coffee was very delicious! The staff were also friendly. Highly recommended! 👍🏻"
Lim
"Good coffee and not pricey. The service was very slow, though; I waited a long time for my coffee."
Aqilah Zulkifli
Friendly service, good Buttercream Latte (though a bit too sweet). Okay price. 👍🏻
Adam Zikri
The boys working the 13/1 PM shift gave very good explanations and service. Keep up the good work, lads!
Shahril
The drinks were fine, but the service was somewhat disappointing. The Malay female staff member seemed a bit arrogant, and improvements are needed.
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