Shop Reviews

"After walking around for a few minutes, I asked her, "Excuse me, sorry, may I know where the polo mannequin is?" She just pointed and said, "There," with an attitude! Compared to the Chinese staff who were very helpful, she was not. Please learn more about customer service. It's not your own company, so you can't treat customers like that! Otherwise, just resign if you're not happy with your job."

"Lol, how funny is this store? They don't allow family members in the fitting room? What about families with kids, or leaving them outside without parents? Sorry, but I don't want to spend my clean money at these stupid brands. Lol, joke of the year."

"This is a great place to shop for clothes at affordable and reasonable prices. They usually have good deals and promotions, making it really worth the visit. The clothes are good quality for the price you pay. There are lots of clothing choices available, and the store is very big. The staff are always ready to help customers. You can pay with cash or a debit/credit card."

This is a well-known local brand in Malaysia that offers a wide range of fashionable and trendy clothing. Their designs are modern and cater to current style preferences, making them appealing to a broad audience, especially young adults and fashion-conscious shoppers. What sets this brand apart is its ability to combine style with affordability; the pricing is quite competitive compared to similar brands in the market.

My mother and I were casually looking for eyeshadows on February 18th, and we were assisted by Dini. She was very unassuming and helpful. Her recommendations were spot-on when she applied them on us, and we ended up purchasing some. Thank you!

I had a wonderful shopping experience at Sephora Aeon Tebrau on Saturday, February 15, 2025, thanks to the exceptional service provided by Nori. She was incredibly helpful in guiding me through the skincare selection process, ensuring that I picked the perfect gifts for my two friends. Nori was knowledgeable and patient, and she took the time to understand my needs before recommending the right products. What truly stood out was her attention to detail. She carefully packed the items into two beautifully arranged gift boxes, making the presentation even more special. Her professionalism and warm demeanor made my visit a pleasant one. Thank you, Nori, for your outstanding service! I highly recommend seeking her assistance if you are ever shopping at Sephora Aeon Tebrau.

Beauty advisor Nori was super helpful and friendly! She was also very patient in assisting me to find the best perfume. I will definitely come back to find her again! Thanks, Nori, for making my day wonderful! ❤️

"Just visited this Sephora store and Adrianna assisted me. I was very satisfied with the service and will definitely come here again!"

The staff there was rude. My mom was looking for a lip balm, and she glared at my mom, looking her up and down as if she didn't have any money. Sis, you better fix your attitude because with this kind of behavior, you're getting nowhere. My mom was very disappointed, as it was her first time going to Sephora.

"I'm a Black Card member who recently moved to Johor from Kuala Lumpur. My first visit to Sephora Aeon Tebrau was on 9/12/24, and it was an unpleasant shopping experience. One Malay staff member with thick, black glasses frames kept following me very closely and invading my personal space. Because of this, I couldn't really browse the products I wanted to purchase, even after I told her that I would call her if I needed assistance. I haven't had this issue at the bigger Sephora locations that I frequently shop at (Mid Valley KL & Fahrenheit 88). Today, I went to Sephora Westgate in Singapore, and to my surprise, the staff were a lot nicer and more well-trained."