Bad experience. I bought an Oliver Burton watch two years ago and kept having problems, needing to ship it back for repair. After a few months of waiting, when it was said to be ready for collection, I found the same issue was still not solved. I shipped it back again. After that repair, the watch worked for a few months, but then the same issue happened again. I shipped it back a second time. Then, when I was told the repair was done and it was ready for collection, I found the same issue AGAIN! This time they simply said they were no longer selling watches from this brand and thus couldn't do anything for us anymore. Still within the warranty period, and yet nothing can be done?! Plus, the Chinese lady’s attitude was really bad; she always showed an impatient and unhappy face.
Very friendly and helpful staff, especially Irene. She was very patient in helping me choose what I liked and was also quick with her work. I loved my experience here and will definitely come back again.
"Smaller compared to the Mid Valley branch. The advantage is that it's easier to find parking, and you don't need to worry about EDL weekend traffic heading back to Singapore."
"Got a lot of toys, but can you improve some of the existing ones or add new and more recent toys, such as Monster High dolls, Barbie dolls with clothing sets, and more Disney toys? That's all, thanks."
1) Wide variety of toys to choose from.
2) Friendly staff.
3) Good customer service.
4) This November, there were many promotions to take advantage of.
5) High-quality toys.
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