Chew Jia Yi
Poor service and very rude to customers!
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ACER concept store
Electronics & Technology
Computers & Gaming
Location: Location Unknown
Computer store located in Floor G · AEON Mall Tebrau City
Computer store located in Floor G · AEON Mall Tebrau City
ACER Concept Store at AEON Tebrau City showcases the complete range of award-winning information and communication technology solutions from one of the world's leading ICT companies, bringing innovative hardware, software, and services to Malaysian consumers. Founded in 1976, ACER has established itself as a pioneer in computing technology, offering comprehensive product lines including laptops, tablets, desktops, monitors, Chromebooks, and projectors for office, home, and entertainment applications.The concept store features ACER's diverse laptop categories from classic computers and convertible models to ultra-light slim designs and high-performance gaming laptops under the prestigious Predator brand. Customers can experience firsthand ACER's commitment to innovation across consumer and professional computing needs, from everyday productivity solutions to specialized gaming hardware that delivers exceptional performance. With ACER's reputation for quality and technological advancement spanning nearly five decades, this Tebrau City location ensures customers access authentic ACER products backed by comprehensive support and the reliability that has made ACER a trusted global technology brand.
Location Unknown
Operating Hours
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–11 pm
Saturday
10 am–11 pm
Sunday
10 am–10 pm
Photo Gallery
Overall Rating
1.9
/
5
Based on 10 reviews
Mall Ranking
#211
Out of 234 shops
Category Ranking
Not enough ratings
Negative Reviews
Peng Wei
"The staff member was unfriendly and appeared to have a bad attitude. I would not recommend eating here."
Lynn Hong
"Rude service, bad attitude."
Darren Lim
Aeon Jusco Tebrau: that salesman has no manners and a bad attitude, very bad service! I won't be coming back anymore! Bad experience here. When asking for laptop servicing and formatting, he was disdainful and said they don't provide services for customers. I hope Acer will look into this problem!
Viswanath Ganapathi
"The service was terrible. I was thinking of buying a gaming laptop, but the seller's attitude made me change my mind. I would even say...look for another shop."
Positive Reviews
KEN YONG
"4 stars for the Malay staff member who served me. He was patient and willing to help solve my problem while I was buying a new laptop. There was also a Chinese staff member who was playing online games while working; please investigate this. Thanks."
Ong See Cheng
"The worst after-sales support I've experienced. I've bought two notebooks from this store in the past two years. Today, I brought the notebook power adapter back, suspecting it was malfunctioning. It was definitely purchased from them, for verification. The salesperson told me they couldn't check it for me. They asked, if they checked it and damaged their notebooks, "how ah?" I'm so disappointed as their customer. My point is, if they aren't able to perform the test, they could at least politely reject me. I went to the service center, and the helpful technician checked it for me by simply plugging it into any notebook and giving me the answer. I hope this isn't the "concept" that the store name implies for after-sales service."
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