"The staff member was unfriendly and appeared to have a bad attitude. I would not recommend eating here."
Lynn Hong
1
"Rude service, bad attitude."
Darren Lim
1
Aeon Jusco Tebrau: that salesman has no manners and a bad attitude, very bad service! I won't be coming back anymore! Bad experience here. When asking for laptop servicing and formatting, he was disdainful and said they don't provide services for customers. I hope Acer will look into this problem!
KEN YONG
4
"4 stars for the Malay staff member who served me. He was patient and willing to help solve my problem while I was buying a new laptop. There was also a Chinese staff member who was playing online games while working; please investigate this. Thanks."
Viswanath Ganapathi
1
"The service was terrible. I was thinking of buying a gaming laptop, but the seller's attitude made me change my mind. I would even say...look for another shop."
Ong See Cheng
5
"The worst after-sales support I've experienced. I've bought two notebooks from this store in the past two years. Today, I brought the notebook power adapter back, suspecting it was malfunctioning. It was definitely purchased from them, for verification. The salesperson told me they couldn't check it for me. They asked, if they checked it and damaged their notebooks, "how ah?"
I'm so disappointed as their customer. My point is, if they aren't able to perform the test, they could at least politely reject me.
I went to the service center, and the helpful technician checked it for me by simply plugging it into any notebook and giving me the answer.
I hope this isn't the "concept" that the store name implies for after-sales service."
Stellar by Pineapple Studios
1
"The service was very bad. They only seemed to know how to sell items, but lacked basic product knowledge and manners."
振宗
1
I can only think of this as poor service. The first time I asked for a price to add RAM and storage, they said they could do it, even though my laptop wasn't bought from them. Then, two weeks later, when I went back, they said, "Oh, we don't do that if the laptop wasn't bought here." In fact, they are under the same boss (Style Vision) as the Acer Aeon Permas Jaya branch, but the PJ branch could do it for me, even though I bought this laptop from Acer Mid Valley (also under Style Vision).
Adeline Tan
3
"Although named the Acer Concept Store, they didn't have the model I wanted in stock. As the only Acer-named store in the area, I really wish they had at least one of each model on hand.
When I called, the first person who answered didn't seem to understand my question.
Also, you can find the same models for lower prices at City Square Mall."