Afiq binti Mohd
1
My JB City Square outlet placed an order for 5 pieces of salmon through the app, but you only delivered 2. I called HQ, and I still haven’t received any response.” …
Rating Summary
2.7
171 Google reviews
5 25%
4 14%
3 11%
2 9%
1 41%
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Showing 171 review samples from Google Maps.
Hao Ming Wong
1
The staff had a bad attitude. They didn't understand the truth of the matter and directly accused the customer of cutting in line. Finally it’s my turn to order, but your staff asked the customer behind me. What does this mean? Am I …
Fikri
4
I love Sushi! The prices are reasonable. However, the QR order system doesn’t update when the order is ready, and the counter doesn’t display or announce order numbers. Customers have to check on their own.
Ashvin Kannan
1
Someone really seriously need to have the staff review how to properly get orders. People queue properly but the staff are the ones who don't follow the queue. My friend and I queued long but when we got to front of the line the female …
Syahirah
5
I've earlier commented Citisquare Empire was the worst of all. Now, for past few purchase, it got better and better 14/11/2025. Whoever makes the sushi is skillful! It matters a lot. The sushi is fresh, can …
Fauzi
2
Worse chicken rice shop ever. Chip plate given to customer Hard boiled egg instead of the egg ordered.
John BONG
1
The service was very poor.the server was impatient, unfriendly and unprofessional.customer service should be improved as this experience was very disappointing.the service was very slow.we waited a long time for our food and even the drink were delayed.this was disappointing.
Roy d' Giggle
3
The taste was not bad at all. Full house during lunch hour.
Shembegem Ravichandran
1
Stupidest slowest customer service. People waiting outside for so long not even 1 of the stupid staff bothered to ask anything. Worst among all the TCR i went before!!!
Azizul Iman
1
The service is not good with the staff shows tight face, and make me uncomfortable to have lunch there. Also rude to the food rider. Very unprofessional and not well trained staff