Shyamala Krishnan
Was not a good experience. Sales person was a Indian girl. As a sales advisor it will be nice to hear some recommendation. Service attitude is zero. Smile makes wonders!
The entrance of a Samsung Experience Store showcasing new Galaxy S25 Series phones and other Samsung products.
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Samsung Experience Store Aeon Tebrau City
Location:
Cell phone store located in Floor 2 · AEON Mall Tebrau City
Services
Has in-store shopping
In-store pick-up for online orders
Offers delivery
Samsung Experience Store at Aeon Tebrau City provides customers with comprehensive access to Samsung's latest smartphone innovations, Galaxy devices, and cutting-edge electronics through an immersive retail environment designed to showcase technological excellence. Located at S56, this official Samsung location features the complete Galaxy smartphone ecosystem including recent launches like the Galaxy S23 series, alongside Samsung's broader portfolio of consumer electronics and smart devices.
The store regularly hosts promotional events and product launches, including special roadshows that allow customers to customize their Galaxy devices and experience Epic Galaxy phones firsthand. As part of Samsung's leadership in Malaysia's smartphone revolution, this Tebrau City location brings innovations from the Galaxy Note, A, and S Series directly to consumers through hands-on demonstrations and expert consultation. With Samsung's commitment to technological advancement and customer experience, the store ensures access to authentic Samsung products backed by comprehensive support and service that maintains Samsung's reputation for quality and innovation.
Operating Hours
Closed
Opens in 2h 30m
Monday
10 AM - 10 PM
Tuesday
10 AM - 10 PM
Wednesday
10 AM - 10 PM
Thursday
10 AM - 10 PM
Friday
10 AM - 10 PM
Saturday
10 AM - 10 PM
Sunday
(Today)
10 AM - 10 PM
Overall Rating
4.3
/
5
Based on 10 reviews
Mall Ranking
#130
Out of 290 shops
Category Ranking
Not enough ratings
Negative Reviews
Syah Fiqri
Talked to a Malay sales girl, her body languange seems displeased and got no eye contact as if im a trash talking to her...please improve your attitude dear sales girl
Positive Reviews
L
My recent visit to Couple Samsung Experience Store Aeo, a cell phone store, was a pleasant experience overall. While the details are brief, the overall impression was positive.
Nizam Azahari
Good Service by cong
Abdul Rahman Salleh
Thanks to Sally who service me with friendly and full of smile in her face. She' s giving her best to helped me out. Thanks.
Amanda Kuan
Just got a new Fold 5 from them and the service was amazing! Charles was very helpful. He really knew his stuff and helped me answered all my questions and made sure I was happy with my purchase before I left. Really recommend this store to anyone looking for a new phone or any other Samsung items. Thanks for the great service!
tan soon ngoh
Very good service from Charles. A lot of casing to choose from as I went many other places and I could not find. Highly recommended spot for Samsung mobile devices. Keep it up!
Esther Bebe
I'm going back to school soon. Sales person Charlie was most helpful in showing me how to use the book cover keyboard for my S7FE tablet. Thank you for the tips in using the keyboard and tablet.
Nurul Husna
Love the attentiveness and knowledge of the customer rep. We are grateful we met Charlie and his friends. One of the best Samsung authorised shop there is. Do come here for your Samsung need.
Raszul Semail
Good customer service by Hanie Good explanation Even i come to survey about the phone she still put an effort to give me the best ever customer service Highly recommended to come and buy in here
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