"Friendly staff, especially Lala, Jenny, and another staff member whose name I didn't catch. They were very helpful. I had a nice time in the outlet and a good experience purchasing from them. They gave me a good explanation on how to maintain the jewelry. Thank you, girls! 😁"
Angelina
5
I would like to express my appreciation for the staff at this outlet. I was just planning to have a look and get my existing bracelet polished, but with Jenny and Lala's great service, I ended up buying my favorite item and a jewelry box. Thank you, Pandora, for the all-time polishing services and free gifts! I love Pandora so much and will continue my support. I hope for more upcoming promotions! 😍🙏
Sarah Roslan
5
"Thank you so much to Kak Afiqah for assisting me and being patient while I was choosing charms for my bracelet. She helped me choose the best ones, and I'm very happy with the results!"
Adriel Tan
5
"I've been a fan of Pandora for so long! Pandora Aeon Tebrau is my go-to store. Thank you so much, Ms. Afiqah, for always entertaining me! She's so kind and patient, happily helping me mix and match my Pandora. 😆 She also helps calculate which options are worth it and match my budget! Very pleasant experiences here! Thank you!"
Chew Chee Peng
2
"Last week I went to Midvalley just to look around. But the staff were, I swear to God, really friendly. Even though I didn't buy anything, they welcomed and served me so well. Yeah, you guys are customers, so you're better off finding another place, or you need to wear luxury clothes for them to deserve you."
Huat Tee
5
"Brilliant hospitality and helpful staff—especially Lala! Really enjoyed the experience."
Syaza Nadia
5
Big applause for Lala from Pandora Aeon Mall Tebrau City, Johor Bahru! 👏🏻 Her service is undoubtedly more than 5 stars! ⭐️⭐️⭐️⭐️⭐️
I'm very satisfied with her excellent service, patience, cheerfulness, and professionalism. Keep up the good work, Lala, and the entire Pandora Team Malaysia!
Until next time! ❤️
Corinne Tan
1
At 6:20 pm on February 19th, I passed by Pandora and wanted to take my bracelet to the store to be polished. As soon as I entered, I asked a staff member if they could clean it that day. She said yes, but it would take at least 3 hours. I said that was fine. Then, almost immediately, she told me it wouldn't be 3 hours, but would take 5 days because I had too many charms. I pointed out that I had been told before that I could have it polished and collect it the same day, so why couldn't I now? She didn't apologize or say anything. This isn't the first time I've gone to Aeon Tebrau to ask the same question! Please make sure your service is worth the customer's money. Please learn more about the service provided at Mid Valley Southkey. Thanks.
Azri Ezara
1
"Not helpful at all. Bad service. I walked in to buy jewelry today, and they immediately said they didn't have stock without even knowing what type of ring I wanted. Even if the ring I wanted wasn't in stock, she should have recommended other rings if I was interested in buying something. Instead, she just rejected me outright. Bad attitude and bad customer service. Maybe I don't look like the "dating" type and she's being "selective" 😂 lol please, it's almost 2024 already. Don't be so shallow-minded. This outlet is a no-no ❌. Your jewelry isn't expensive at all lol."