Jason P
I walked into this shop with the intention of replacing the battery for my watch. An elderly gentleman seated in the shop came over to service me. I asked how much it would cost to replace the battery for my watch and he said that a price cannot be quoted and insisted that i take off my watch to show him. I was fine with this as I thought he just wanted to see the back casing of my watch. He then said he needed to see the brand and that the price will vary depending on the brand of the watch which to me was absolutely absurd. Why should the pricing be dependant on the brand of my watch. Battery cost should be fixed depending which country it is from and if the battery is original or not. When he saw the brand of my watch, he quoted me RM150 for the replacement which is i thought was overpriced. Like a rip off in my opinion... This is clearly very dishonest and he has no right to charge such exorbitant prices like that when the cost of an original watch battery is $3.50. Even if you factor the labour cost in, it should not add up to RM150. I have included pictures to show you my honest review and so customers are aware before they visit this store. Photos of the battery that they will be using was shown to me as well and can be referred to as above. I am sharing this experience to caution customers to be aware and take extra care when purchasing or repairing their watches at this store.