Tey Chee Heng
Very disappointing experience. I went to this arcade with my son and we waited almost an hour to play, but the same group of players hogged all four machines non-stop. When I approached the counter staff for help, they just shrugged it off and said those were regular customers and they couldn’t do anything. Excuse me, am I not a customer too? I even asked if there’s some kind of VIP program I could join so I could enjoy the same “privileges”, but they completely ignored me—didn’t even bother to look at me while I was talking. Later, I noticed one of the staff chatting closely with one of those players and it became clear: you only get treated well here if you know someone. What a joke. Definitely not recommended. Terrible attitude, zero customer service, and clearly playing favorites.