Game Zone Palo (Tebrau City) operates as an exciting family entertainment center providing the latest gaming machines and arcade experiences with affordable pricing ranging from RM3 to RM13 for various games including basketball, racing, fishing games, and nostalgic neoprint photo booths. This comfortable gaming destination offers competitive games, classic arcade standards, and modern entertainment suitable for teenagers, young adults, and families seeking quality entertainment value while creating lasting memories through shared gaming experiences and social interaction.
"A very disappointing experience. I went to this arcade with my son and we waited almost an hour to play, but the same group of players hogged all four machines non-stop. When I approached the counter staff for help, they just shrugged it off and said those were regular customers and that they couldn’t do anything.
Excuse me, am I not a customer too? I even asked if there was some kind of VIP program I could join so I could enjoy the same “privileges,” but they completely ignored me and didn’t even bother to look at me while I was talking.
Later, I noticed one of the staff chatting closely with one of those players, and it became clear: you only get treated well here if you know someone. What a joke.
Definitely not recommended. Terrible attitude, zero customer service, and they clearly play favorites."
Yap Cheng
"No ticket. Asked the staff, bad service."
Kah Seng Yeong
"When I played Midnight Racing, it was obvious that someone was maliciously sabotaging the machine. Why should that affect how many free games I win? They even accused me of sabotaging it and didn't dare to call the monitors. Rubbish employees and a rubbish venue. Please, Aeon's senior management, pay attention to this matter. Thank you."
Ng Kai Xiang
Bad attitude from staff. Treating customers poorly reflects badly on the establishment. I used the Taiko Master machine NBLINE, and it only displayed "UNDER REPAIR SORRY." Most machines are in poor condition. The induction is very poor, including on the Taiko Master machines. The Taiko Master machines even seemed maliciously controlled to the point that their volume was kept very low.
Khairiyah Liyana
It's difficult to play when you enter the xbole game token and there are no staff present. Who can you claim from if you lose? It's not cheap.
Positive Reviews
Wei
"The machines are newer and better maintained than those at Molly Fantasy in the same building. They have 6 Pokémon Ga-Olé machines and ticket redemption. Games seem to cost around RM 3 per play.
The counter staff and maintenance staff were friendly and quick to assist."
Asher Tan
"Not as crowded as Palo at Midvalley Southkey. It's much more peaceful to play, although there aren't many machines. You might need to politely ask the staff at the counter if the ticket dispenser is empty. A staff member will ring a bell and another staff member will reload the tickets. They also have more interesting rewards to redeem than the Midvalley Southkey location, and they seem to have a lot of stock. The kids had fun."
Xiwei Chen
It is very fun.
Nadiah Nurazlin
It's fun to play a variety of games here. You get a card and top it up with values in multiples of RM1. Many machines offer various games, such as shooting, basketball, fishing, car and motorcycle racing, and more. Most of the game machines are priced at RM3 or RM4, but some have different prices. Just tap the card in the slot and you can start playing.
