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Rating Summary

3

10 reviews

5
60%
4
80%
3
100%
2
80%
1
60%

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Reviews for Petemo Petlife Store

Norazidah Binte Mohamed

Norazidah Binte Mohamed

5

This store is located under Aeon. It's a really big store with wide aisles for cats and dogs. They do have items for rabbits and other small animals, but they mainly cater to cats and dogs. There are many choices of food for cats, but some items haven't been restocked yet.

Nur Faeqah

Nur Faeqah

5

The cats are all so cute and friendly. One of them looked super skinny, and some looked like they might be sick. However, the staff mentioned that they had given them the necessary medication and were monitoring them. There was an ample amount of food and water when I was there. The staff even answered my queries regarding the pet adoption process. Please do support them whenever possible so that the kitties can be well taken care of!

Julianawani

Julianawani

1

Went into the cat play area and was shocked by the condition of the cats. Most of them seemed sick; one sitting in my lap had discharge coming from her eyes and nose. Some were thin, and there was no staff supervision in the play pen.

Junyuan Miao

Junyuan Miao

2

"Please treat the cats well. The cats are not being treated with care and appear to be suffering from ringworm and ear mites. It is disappointing to see how they are treated in the display area. When we entered, we were shocked to see one of the ginger kittens had multiple bald patches! The same ginger kitten had a red ring on its chin, which looked very much like ringworm. Another calico cat had pus coming out of its ear. Many other cats also appeared to have ear mites. I hope Petemo can take serious action and ensure the cats are well taken care of."

Jun Yuan

Jun Yuan

5

Very nice pet store with a lot of cat and dog supplies. They also have grooming centers and an adoption area available. I also saw aquariums catered to fish enthusiasts.

Suzy Ng

Suzy Ng

1

The state of animal care is very questionable. A kitten there was obviously sick, its face covered in dried pus or possibly parasites, and it wasn't thriving, looking hapless at the door. The cats look like typical strays; is adoption free, or is there still a fee? There was only one counter staff member, who seemed overwhelmed, and another sitting at a booking counter, not helping in any way.

Jun Liang Lim

Jun Liang Lim

4

"Large, pet-centric store with wide and spacious aisles. They mainly carry products for cats and dogs, which is understandable since those are the more popular pets. However, they also have products available for other smaller pets, such as birds and rodents."

Aqilah Zulkifli

Aqilah Zulkifli

5

Helpful staff; you can request a trolley if you buy heavy items (e.g., 10kg cat food), so you don't need to take one from Aeon. Most of the cat accessories were a bit pricey, probably because they're imported from Japan, I guess, but my cats love the toys I bought there! It's located on the second floor, way over on the other side of the mall from Aeon, and directly across from Baskin Robbins.

Yashodharan Partiban

Yashodharan Partiban

1

The cats are not well taken care of. People can pay to go into the room to play with them for 30 minutes, but the room is unsupervised, and people are beating the cats with toy sticks and harassing them. Do not support these activities. 😭😭😭

Collin

Collin

1

"It's concerning to see animals in poor health, especially the little kitten sneezing. Hopefully, they are receiving the care they need, as the staff assured."