Reviews for Ogawa @ Aeon Tebrau City at Tebraucity

Jun Rong

May 25, 2025

5

"The staff is very friendly and explained the different installment and rental plans. They also allowed us to try out the different massage chairs."

Francis Tan

May 25, 2025

1

"This place cheats on the so-called Relaxation Zone. The chairs are dirty, smelly, and not fully functioning. Don't use these machines...it's all a gimmick."

Teck Chye Chua

May 25, 2025

1

"Very, very slow response to repairs or service. A bad experience, and I don't recommend buying Ogawa products."

Daniel bin Abdullah

May 25, 2025

1

"The staff was barbaric. I still had questions, but he wanted to hang up the phone and say goodbye. If you only want to collect a salary but provide bad service, you'd be better off as a cleaner."

Calvin Goh

May 25, 2025

1

Very bad! I bought it last month, but it was only delivered yesterday. They promised delivery between 8 and 9 pm, but it wasn't delivered until 11 pm. Because it was so late, the driver left before I could check it, and then I found out it was broken! When I asked to exchange it, I was told I'd have to wait an extra week! The driver also insisted that he had tested it and that it was okay. Even if he did test it, would it have broken down in five minutes? How terrible! It's thousands of dollars worth of stuff! What a waste of my time! I can't even exchange it for a new one right now; I have to arrange another delivery time. 😱😱

Rating Summary

Write a Review

Reviews for Ogawa @ Aeon Tebrau City