Francis Tan
"This place cheats on the so-called Relaxation Zone. The chairs are dirty, smelly, and not fully functioning. Don't use these machines...it's all a gimmick."
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Ogawa @ Aeon Tebrau City
Location: Location Unknown
Wellness center located in Floor G · AEON Mall Tebrau City
Cafe located in Punggol Coast Mall
Wellness center located in Floor G · AEON Mall Tebrau City
Ogawa @ Aeon Tebrau City is a Wellness center located in Floor G · AEON Mall Tebrau City. Contact: +60 7-213 3002 Website: https://www.ogawaworld.net/
Location Unknown
Operating Hours
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Photo Gallery
No additional photos available for this shop.
Overall Rating
1.8
/
5
Based on 5 reviews
Mall Ranking
#214
Out of 234 shops
Category Ranking
Not enough ratings
Negative Reviews
Teck Chye Chua
"Very, very slow response to repairs or service. A bad experience, and I don't recommend buying Ogawa products."
Daniel bin Abdullah
"The staff was barbaric. I still had questions, but he wanted to hang up the phone and say goodbye. If you only want to collect a salary but provide bad service, you'd be better off as a cleaner."
Calvin Goh
Very bad! I bought it last month, but it was only delivered yesterday. They promised delivery between 8 and 9 pm, but it wasn't delivered until 11 pm. Because it was so late, the driver left before I could check it, and then I found out it was broken! When I asked to exchange it, I was told I'd have to wait an extra week! The driver also insisted that he had tested it and that it was okay. Even if he did test it, would it have broken down in five minutes? How terrible! It's thousands of dollars worth of stuff! What a waste of my time! I can't even exchange it for a new one right now; I have to arrange another delivery time. 😱😱
Positive Reviews
Jun Rong
"The staff is very friendly and explained the different installment and rental plans. They also allowed us to try out the different massage chairs."
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