Shanti Vasudevan
"The optometrist outright refused to fit me with lenses before I picked a frame. This poor sales experience led me to walk out and go elsewhere."
Location: Level 1, Unit Number F25
Optometrist located in Floor 1 · AEON Mall Tebrau City
Cafe located in Punggol Coast Mall
Optometrist located in Floor 1 · AEON Mall Tebrau City
MOG Eyewear AEON Tebrau City Shopping Centre is a Optometrist located in Floor 1 · AEON Mall Tebrau City. Contact: +60 7-351 3539 Website: https://www.mog.com.my/No additional photos available for this shop.
Based on 10 reviews
Out of 234 shops
Not enough ratings
Shanti Vasudevan
"The optometrist outright refused to fit me with lenses before I picked a frame. This poor sales experience led me to walk out and go elsewhere."
Wei
I had heard that MOG is a well-established brand, which is why I chose this particular store from among so many eyewear shops. However, I had a very unpleasant experience. I only came in to get my lenses replaced. The staff told me they would be ready in an hour and that they would call or WhatsApp me when they were done. After waiting for more than an hour with no update, I decided to go to the store. When I arrived, I saw five staff members sitting around doing nothing, and my glasses were just sitting in a basket. When I asked why they hadn't contacted me, they didn't even bother to answer.
Bernard Goh
I recently had a wonderful experience purchasing two pairs of spectacles from MOG. The staff, particularly Ms. Ashley, provided exceptional service throughout the entire process. She was friendly, professional, and knowledgeable, taking the time to measure my eyesight and recommend several attractive frames that suited my style. Upon collecting my custom-made glasses today, I was impressed by their beauty and the high-quality workmanship. The attention to detail and the perfect fit of the spectacles are testaments to the expertise and care provided by MOG and its staff. I am extremely satisfied with my purchase and the outstanding service I received, making this eyewear shopping experience truly memorable.
Brendan Tan
Ashley is cheerful and professional, as always. She does wonders with adjustments to your frame(s), making it feel comfortable and look great! Thank you.
Nurhana Hamzah
"I had the opportunity to get my eyes checked here through the SunLife program at Aeon Tebrau. The staff were nice and friendly!"
Serena Shanmugam
"To the kind Chinese girl in the suit and skirt I met around 3pm today, I want to say thank you very much for being so kind, patient, and gentle. I was having a panic attack and needed somewhere to sit down. I was pretending to change my glasses frame, but I really just needed somewhere to distract myself. Although my initial motive was just to sit and calm down, I did end up buying a new frame for my glasses. Thank you for speaking to me so kindly. Thank you for being so patient. I hope you are blessed in everything you do."
Fong Koh
Yi Xun and the entire MOG staff were very professional and great to work with. I would definitely recommend them to anyone needing excellent glasses.
Cafe located in AEON Mall Tebrau City
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