Shalini V S
Outright refusal of the optometrist to fit you with the lenses before picking a frame. Poor sales experience, led me to walk out of there and decide to go elsewhere.
MOG Eyewear AEON Tebrau City Shopping Centre
Location:
Optometrist located in Floor 1 · AEON Mall Tebrau City
MOG Eyewear at AEON Tebrau City Shopping Centre, located on the First Floor at Lot F25, represents Malaysia's third-largest optical chain, committed to delivering superior, high-quality, and affordable eye care to customers throughout the region. With a strong reputation built on professional service and quality products, MOG Eyewear (formerly Metro Eyewear Holdings Sdn Bhd) has established itself as a trusted destination for comprehensive optical solutions. The store provides a welcoming environment where customers can access expert eye care services and explore an extensive range of eyewear options designed to meet diverse visual needs and style preferences.
The store offers comprehensive optometry services including professional eye examinations, precise prescription assessments, and personalized frame fitting consultations. MOG Eyewear features a wide selection of glasses and contact lenses catering to all types of taste and style, from contemporary designer frames to classic styles, ensuring that every customer can find the perfect eyewear solution. The knowledgeable staff, including experienced optometrists and frame specialists, are renowned for their friendly, professional approach, taking time to thoroughly measure eyesight, understand individual needs, and recommend suitable frames that combine optimal vision correction with personal style preferences.
Customer reviews consistently praise MOG Eyewear AEON Tebrau City for its high-quality workmanship, attention to detail in custom-made glasses, and exceptional customer service. The store participates in various optical programs and partnerships, making quality eye care more accessible to a broader range of customers. Whether you need prescription glasses, contact lenses, or comprehensive eye health consultations, MOG Eyewear at AEON Tebrau City provides reliable, professional optical services that combine expertise with affordability. Contact the store at +60 7-351 3539 for appointments or inquiries, and experience the difference that professional eye care can make in your daily life and overall well-being.
Operating Hours
Closed
Opens in 2h 34m
Monday
10 AM - 10 PM
Tuesday
10 AM - 10 PM
Wednesday
10 AM - 10 PM
Thursday
10 AM - 10 PM
Friday
10 AM - 10 PM
Saturday
10 AM - 10 PM
Sunday
(Today)
10 AM - 10 PM
Overall Rating
4.3
/
5
Based on 10 reviews
Mall Ranking
#130
Out of 290 shops
Category Ranking
Not enough ratings
Negative Reviews
V
I've heard that MOG is a well-established brand, which is why I chose this particular store among so many eyewear shops. However, I had a very unpleasant experience. I only came here to get my lenses replaced. The staff told me it would be ready in an hour, and they would call or WhatsApp me when it was done. After waiting for more than an hour with no updates, I decided to go directly to the store. When I arrived, I saw five staff members sitting around doing nothing, and my glasses were just left in a basket. When I asked them why they didn't contact me, they didn't even bother to give me an answer.
Positive Reviews
TJ
having a good experiences starts from the outlet until downstairs during the event of Sun Life on 16/5/24.. all the staffs are friendly and very helpful. will renew my spectacles here next time.
Vincent Goh
I recently had a wonderful experience purchasing two pairs of spectacles from MOG. The staff, particularly Ms. Ashley, provided exceptional service throughout the entire process. She was friendly, professional, and knowledgeable, taking the time to measure my eyesight and recommend several attractive frames that suited my style. Upon collecting my custom-made glasses today, I was impressed by their beauty and the high-quality workmanship. The attention to detail and the perfect fit of the spectacles are testaments to the expertise and care provided by MOG and its staff. I am extremely satisfied with my purchase and the outstanding service I received, making this eyewear shopping experience truly memorable.
Brandon T
Ashley is cheerful and professional as always. She does wonder on adjustment of your frame/s making it feel comfortable and looks great! Thank you
nuraina hamizah
Got the opportunity to check my eyes here under program name SunLife at aeon Tebrau. The staff is nice and friendly!
sherena shanu
To the kind Chinese girl in suit and skirt I met at around 3pm today, I want to say thank you very much for being so kind and patient and gentle. I was having a panic attack and I needed somewhere to sit down. I was only pretending to change my specks frame but I needed somewhere to distract my mind. Although initially my motive was to just sit and calm down initially, but I did end up buying a new frame for my specks. Thank you for speaking to me so kindly. Thank you for being so patient. I hope you are blessed in everything you do.
FENG KO
Yi Xun and the entire MOG Staff were very professional and were great to work with. I would definitely recommend them to anyone needing an excellent glasses 🤓 …
Jolene Peck
had an amazing experience with staff nurul hidayah:-) she was extremely helpful and patient with us when we were placing our order for contact lens and lens. we really appreciate her advice and will definitely come back because of her good service.
Tian Tye Tan
nameReview: I came across MOG when a friend brought me to your shop to buy his contacts lenses, I am impressed with the attention given and since I also had some visions incompatibility, I decided to approach your service staff to did a complete check for me. This is a wonderful experience that I have not often came across from other optical shops be it in Singapore or elsewhere. I am fully convinced with the professionalism and excellence services your service staff given so I decided to do a screen and follow up with a pair of new spectacle. When I collected my new pair and I am delighted that my vision problems with my old pair had completely eliminated. I am grateful and fortunate that your staff had did a wonderful jobs to service me, you are so lucky that you have such a wonderful and professional staff to help you in your business, I and my associates will certainly visit your shop again in the future should we need to do a vision assessment and obtaining new pair of glasses.