Kiehl's @ Aeon Tebrau represents the epitome of natural skincare expertise at Johor Bahru's premier shopping destination. Located at Lot G42 on the ground floor of AEON Mall Tebrau City, this renowned apothecary brings over 170 years of skincare innovation to Malaysian consumers seeking proven, effective beauty solutions.\n\nEstablished in 1851 in New York's East Village, Kiehl's has built its reputation on formulating high-quality skincare, hair care, and body care products using natural ingredients and time-tested remedies. The Tebrau City outlet showcases the brand's complete range of cult-favorite products, from the iconic Ultra Facial Cream to the powerful Midnight Recovery Concentrate, all designed to address diverse skin concerns with gentle yet effective formulations.\n\nThe store's knowledgeable staff provide personalized consultations to help customers build customized skincare routines tailored to their specific needs and skin types. Whether you're seeking anti-aging solutions, hydrating treatments, or targeted problem-solving products, Kiehl's commitment to customer education ensures you leave with the perfect regimen for healthy, nourished skin.
Bad service in the first place when i walked in to the store , i was asked for the assistant and the girl which is a senior sales associate replied me straight away she have a customer on hand now ,she supposed to replied me sorry for the inconvenience,could you please to wait for me awhile instead.
And the store manager also not in a good service when encounter a customer questions.the last times was better to served by a male associate instead.
Overall is the first time to have this experience.
David
This sales woman only come out serve woman. And a guy come in like me see products for more than 5mins and wanna buy dont even bother to walk out from cashier. Totally cannot accept this girl service attitude. Serve u right cant get my commission. Have passby 1-2 woman also dn bother to serve me. Hope you forever do this ugly job like your heart
Positive Reviews
YY
Amazing service by Gordon!
Came in for a quick purchase and ended up receiving a full tutorial by Gordon, enquired about my skin conditions and shared samples that would help with my skin.
The Black Friday sales with 15% off regular priced items was also very worthwhile, definitely will return in future if I’m looking for any skincare products! 👍🏻
Yee Jiun Doong
Just dropped by Kiehl’s in Tebrau and it was fantastic, as always! I’ve been a loyal customer since their first JB store opened at JBCC, and my latest visit to Tebrau branch just reinforces why I continue to support this brand.
The team there is amazing – no pushy sales, just relax sharing with a lot of patience. They really understood my skin issues and recommended the perfect products. Also, got to try their aging testing machine – super cool and fun!
Totally recommend hitting up Kiehl’s Tebrau!
eric ong
Gordon was really a professional. Explained every product so well and so friendly. Tested me and my gf skin and gave recommendation. Will be back from Singapore to buy from him
Thanks
Mariya Parimelalagan
Amazing service by Gordon! Very well versed with the products and explain how to care for the skin.
Hansor Armstrong
Good service keep it up!
zanariyah abu bakar
Friendly staff. They explained & recommended products that suits my skin very well. Thumbs up❤️
邓嘉瑜
QiQi is very helpful and has a nice attitude. Got a satisfying shopping experience.
