Health and beauty shop located in Floor G · AEON Mall Tebrau City
INNISFREE AEON Tebrau City brings Korea's No.1 natural skincare brand to Malaysian K-beauty enthusiasts, offering authentic Korean skincare and beauty products sourced primarily from the pristine Jeju Island environment. Located at G-22B, this official INNISFREE location represents South Korea's first all-natural brand, founded in 2000 with a commitment to harnessing nature's powers through naturally derived ingredients in comprehensive skincare and everyday makeup collections.
As a prominent K-beauty company, INNISFREE creates products for both women and men, focusing on natural formulations that reflect Korean skincare innovation and philosophy. Since opening Malaysia's first store on December 5, 2014, INNISFREE has expanded significantly across the country, establishing multiple retail locations and comprehensive online shopping platforms with attractive promotions and free shipping options. The Tebrau City location provides Johor Bahru customers with direct access to authentic Korean beauty products, allowing them to experience the natural skincare revolution that has made INNISFREE a global leader in natural beauty innovation.
"What a terrible sales lady. I requested a free Real Squeeze mask of my choice, but was told I should take the one she offered. Then, when I asked for a paper carry bag because I had just arrived at Aeon Tebrau and would be walking for two hours straight, she refused. I've been to other outlets that gave me a carry bag even when I only bought one or two masks. I've bought many items from Innisfree for years and am now a VIP member. I don't expect a carry bag every time, but I felt I needed one due to my circumstances. What kind of customer service is this? And she even had the audacity to give me a grumpy look, a haughty and arrogant expression. Innisfree, please train your staff, especially this lady, to be more customer-friendly!"
Arun Daswani
I was trying the nail polish and then asked to remove it using a tester, but the sales lady said there wasn't a tester for the remover. Please note that I did purchase the nail polish, but she adamantly stated that they didn't have anything to remove it! She also wasn't trying to help me with any other solution. I don't think this is how you should treat your customers. I have been buying your products for a long time, and other stores have better service!
Albert Koh
"I was making a payment at the counter when the sales representative, a lady who appeared to be about 30-40 years old and who was serving me, suddenly answered a phone call and started talking to another customer. This really shows poor customer service from your staff."
Chloe Tong
"The service was bad, specifically from the employee named Becky."
Vincent
"The sales representative was quite rude."
Positive Reviews
NUR HIDAYAH AZMAN
Good customer service and a very convenient store location.
