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Rating Summary

3.3

69 Google reviews

5
38%
4
20%
3
6%
2
3%
1
33%

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Reviews for H&M

Showing 69 review samples from Google Maps.

Nik Fer

Nik Fer

1

Just visited this outlet, and I’m very disappointed. The slim male staff at the cash counter was extremely rude and seemed completely uninterested in doing his job. His attitude was unprofessional and unwelcoming. I've seen many bad reviews …

Humairah N

Humairah N

1

Rude staff. The staff with idk red wolf cut hair. Asking her nicely about a shirt and her respond rude and lazy like that. I ask nicely, you better answer nicely lah. So rude for what? And you sigh when you see people still try clothes.

Shalini Sahrof

Shalini Sahrof

2

a bit of a rude manager. its the customer's rights to return their completely damaged-free purchased goods due to lots of reasons (implulse purchase, change of mind etc). he had the audacity to look like im doing something wrong?? u work retail, hence ur working w people in general. fix your attitude pls😅 …

dearqianyu

dearqianyu

1

Bad experience 👎🏻 Went to the fitting room at 9.30pm but a malay girl staff told me closed dy cannot try, BUT THEN i saw another malay guy staff open the fitting room entrance for another two indian customers who went after me, and when i …

Uma SUM

Uma SUM

5

Customer service here has improved over the last year since I visited. The staff are more engaging, respectful and welcoming while actually working. Well done on the better quality training provided!

jayna lina

jayna lina

1

Super rude staffs, especially one soft guy. He didn’t allow my mom to go into the fitting room and was later seen laughing about it. Management needs to look into this, we have no time for bullies and body shaming

Reira Lee

Reira Lee

1

Went to H&M Aeon Tebrau just now, and the Malay gal who work on fitting room was very rude. I went to a fitting room which in front of a mirror, the door was close, so I push it to open, then the gal run to me urgently and said I shouldn’t …

HAZEL MOK

HAZEL MOK

1

Such a bad experience in this outlet because of a bad attitude staff, I understand long queues making everyone stress but as a cashier, please don't show your inpatient attitude and face to you customer. …

Ryan Murphy

Ryan Murphy

4

Ari (tall, long hair) was helpful and took initiative finding me my shoes. I spent more money because of his service. …

St Lee

St Lee

1

Bad customer service, the staff will oi U and don't allow U to try shirt around 9pm smtg which not yet close the store also. When U 9:30pm want to try the shirt, they will just show U a bad face and say we not allow to try shirt now. I …