We have always enjoyed HDL for their food and impeccable service. The wait time was reasonable but we were greatly disappointed with the skill and quality of manicure provided that day. perhaps service and quality is not consistent across.
Ong Yong Jian
5
Very good experience dining in at Haidilao. we have dined in here many times and service is usually good. but Le Yang has given the best service thus far, he was very proactive, went beyond basic customer service and ready to help whenever.
Koh Sook Chin
5
Dear Bei Hong Li, I would like to express my sincere appreciation for your excellent performance. You showed great confidence, professionalism, and responsibility in your work.
Khairul binti Ibrahim
5
Enxi from Haidilao Huo Guo @ AEON Tebrau City provided outstanding service. She was attentive, friendly, and very professional throughout our dining experience. She checked on us regularly, and made sure everything was perfect. Her positive.
Tan Jun Hao
5
钟朋 was very enthusiastic, even though he is only a part-time staff member. He was very attentive, took great care of customers’ needs, and provided excellent customer service.