Exercise equipment store located in AEON Mall Tebrau City
Fitness Concept (AEON Tebrau City) is a Exercise equipment store located in AEON Mall Tebrau City. Services: Has in-store shopping, In-store pick-up for online orders, Offers delivery Contact: +60 7-355 8288 Website: http://www.fitnessconcept.com.my/
"Poor quality of after-sales service. I'm very disappointed with their after-sales service. My Reebok product wasn't working, so they sent an inexperienced technician to check it out. The technician broke the screw mounting, charged me RM125, and left, saying he'd check if parts were available. They never bothered to call to update me, and after more than two months, I had to call them. Only then did they say there were no parts. Absolutely zero professionalism."
Wee Kiat
"We bought a NordicTrack treadmill from here for almost RM7,000, and the motor failed within 2 years. As the motor was guaranteed for 10 years, we brought it back to the shop for a replacement. However, almost 3 months later, we still haven't received a working treadmill. We were constantly fobbed off with excuses about the time it takes for the motor to be shipped, but clearly, 3 months is far too long. Think twice before buying from here!"
Positive Reviews
Krishna Than
I was assisted by Ms. Suhaily Yahaya and managed to get what I wanted. She was definitely patient in handling customers, and the rest of the team was also polite.
Noor Zulkifli
"This is my go-to store for fitness equipment. Prices are reasonable for locally made equipment; however, prices for branded goods can get expensive. The sales advisors are friendly, but not very knowledgeable about fitness. Make sure you do your own research before buying. Otherwise, this is one of the very few stores where you can buy fitness equipment."
Gwee Chun Hwee
"The staff were friendly, and the product quality was good."
Jia Hui Tan
"Good products and services. Staff were helpful. Remember to stay healthy!"
Chun Hwee Goh
"The staff were friendly, and the product quality was good."
