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Shop Reviews

See what customers are saying about our shops at Punggol Coast

3.8 out of 5

1929 reviews

Aidil Aziz Aidil Aziz

"My friends and I were looking for something before traveling, and a staff member named Suzy was so friendly and genuinely helped us find what we wanted. She was very polite and kind, and she guided us to find appropriate luggage and sweaters for traveling. Thank you for the excellent service!"

Nisha Nair Nisha Nair

"Usha gave very detailed and attentive service. She was very patient and didn’t hesitate to get items from high shelves and went to check sizes several times. There was a nice selection here and good sales prices, which she explained well. Thumbs up 👍!"

Hui Shi Hui Shi

"Came here with my husband, and the salesgirl, Ooi Yun (sorry if I spelled that incorrectly), was very attentive. She was patient, helpful, polite, and professional. We told her about the weather, humidity, and temperature of the country we were about to visit. She recommended items based on our needs, and her expertise saved us a lot of time. We got what we needed and are very satisfied and happy with this shopping experience."

Jairam Tan Jairam Tan

"Too busy with their phone and reluctant to let us see the products. I guess they made up their mind about us just by looking at us. Part 2: We went to Universal Traveller at MidValley SouthKey and were greeted with a wonderful experience! Guess what? We managed to get what we were looking for!"

Wei Jie Toh Wei Jie Toh

"The Chinese female salesperson had a very bad attitude, leading to an extremely poor shopping experience. She didn't smile at all and was impatient and rude when speaking to us. She also tidied up the clothes immediately after we touched them. I see many other bad reviews from customers with similar experiences, and I'm not sure why there's been no improvement. Does the management know about this?"

Salihin Aziz Salihin Aziz

"Had such a great experience thanks to Suzy! She was super friendly, really knew her stuff, and made the whole process easy and enjoyable. It's great to meet someone who genuinely cares about helping you find exactly what you need. Suzy definitely made all the difference! 😃"

Wei Liang Wei Liang

"The staff seemed quite out of it. I handed him the order slip, and he just put it in his pocket. Luckily, a friend noticed he hadn't processed it and reminded him. Ordering drinks took a very long time. The simple food and drinks were served by robots, and the robots were even seen trying to navigate around each other. They want people to order via QR code, but the shop has no Wi-Fi, and there's no mobile reception inside for 4G or 5G."

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