AEON Wellness @ AEON Tebrau City serves as the comprehensive health and beauty destination within Malaysia's premier shopping environment, representing AEON CO. (M) BHD.'s dedicated wellness division that has been serving Malaysian families since 2006. As part of a network of over 66 outlets across Malaysia, this pharmacy has evolved into an all-inclusive health destination offering extensive product selections and professional consultation services.\n\nThe store features a dedicated team of in-store pharmacists and beauty advisors who cater to customers' growing awareness toward the importance of beauty and health. AEON Wellness provides a unique shopping experience that combines traditional pharmacy services with modern beauty and wellness solutions, making it a one-stop destination for health-conscious consumers seeking both medical and lifestyle products.\n\nWith its strategic location within AEON Tebrau City, the outlet offers convenient access to prescription medications, health supplements, skincare products, and wellness accessories. The pharmacy's commitment to professional service and customer education has established it as a trusted healthcare partner for the Johor Bahru community, providing reliable health solutions and expert guidance for maintaining optimal wellness and beauty.
Store uses faulty POS machine knowingly to collect payment resulting in payment not reflected on their POS machine but payment reflected in customer card app that it is paid. When ask the Chinese staff named Chai, he rudely explained that payment not received and say this happens all the time and insisted to pay again. Knowing that POS machine is faulty, staff still insist to use it to collect payment and insisted is the bank issue. No apologies was given throughout the incident and still rudely demands customer to make duplicate payment. Staff still slammed on table when talking to customer. Extremely rude customer service. SHOP AT YOUR OWN RISK. NEVER STEPPING IN AGAIN.
Scout Finch
Malay staff wearing a burgundy or dark purple long sleeve who was probably arranging boxes by the side of the pharmacy counter was very rude and having bad attitude. Pharmacist is off duty for no reason. Given the lousy customer service there, well let’s just say it’s pretty self explanatory why the visitor traffic is this low even during peak hour. Overall bad experience, try to avoid it. Watson is literally right above this shop.
Ng Yun Ni
I am disappointed that they put a lower price to trick the customer and they said that they haven't change the price yet after payment .
James Fam
Rude Customer Service by chinese staff
Nadzirah Ishak
Pick up the phone lah!!!
faz wana
staff chinesse very rude..
Cica Chopra
The staff standing next to the cashier at noon today are wearing gray hoods and are very rude. The customer asked where to get mineral water (repeated many times) the staff failed to understand, had to shout + stare like a customer asking for alms.
