"I recently visited Zus Coffee at Aeon Terbrau and, unfortunately, my experience was somewhat disappointing. Despite the bustling atmosphere, the shop ran out of ice at 4 PM, which significantly affected the available menu options. As a result, customers were unable to order several cold drinks. While I understand that running out of supplies can happen, it would be beneficial for the shop to ensure an adequate stock of essential items, especially during peak hours. I appreciate the staff's efforts in managing the situation, but it would be great if steps could be taken to prevent such occurrences in the future and enhance the overall customer experience."
Felicia Lim
I know you need to do it FAST, but calm your horses and read the description before making the coffee. It took three iterations to get my coffee right. First, it came out hot. Second, it was made with fresh milk when I asked for Oatside. Third, it was finally right, BUT the barista used the same cup, washed it, and didn't even wipe it! Slow down a bit, man.
Suresh Durai
The ambience is very welcoming, but the service is poor. The staff didn't acknowledge customers, simply putting the coffee at the pickup area without mentioning a number or name.
Nurul Wahidah
I ordered at 10:00 AM sharp, but the barista ignored the orders and continued cleaning and taking pictures of the Monin syrups. There were five people waiting, and I didn't get my order until 10:40 AM.
Positive Reviews
RCSC
"Long queue, but I love that I can order via the app! It's so easy and connects with Google Pay, so I don't need to key in my card details. The drinks were nice, and new members can get a 1-for-1 deal!"
Felicia Lim
I know you need to do it FAST, but calm your horses and read the description before making the coffee. It took three iterations to get my coffee right. First, it came out hot. Second, it was made with fresh milk when I asked for Oatside. Third, it was finally right, BUT the barista used the same cup, washed it, and didn't even wipe it! Slow down a bit, man.
Zahari Nawawi
"Not bad, especially if you like strong-tasting coffee."
Suresh Durai
The ambience is very welcoming, but the service is poor. The staff didn't acknowledge customers, simply putting the coffee at the pickup area without mentioning a number or name.
Putri Maisarah
"I've bought coffee here many times, especially their top-tier Spanish latte. Although it's sometimes too sweet, the taste is still good. I'm always assisted by a staff member named Wan Syahmi, who is friendly, nice, kind, and willing to serve customers with patience. I would love to come here and be served by Wan Syahmi! 🤲🏻 I hope they improve their straw, which is annoying whenever I want to sip because I want to enjoy my coffee. (I know you want to save the turtles, but your cup is still plastic, okay?) Besides that, all the staff are kind."
