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Rating Summary

1.4

10 reviews

5
20%
4
40%
3
60%
2
80%
1
100%

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Reviews for Auntie Anne's

Rina Goh

Rina Goh

1

I went here to buy coco sticks just 2 minutes ago. I lined up for about 10 minutes to order. The employee asked how I wanted to pay. I said QR code, and he insisted I scan with *his* merchant QR code. Then he immediately claimed the machine had a problem and couldn’t scan QR codes. When I asked if I could pay via e-wallet, he said no. Cash also wasn't accepted; only card. Are you living in the Stone Age? Auntie Anne's, I need an explanation!

Kay Yuan

Kay Yuan

1

Ordered a set of cheese nuggets, and the sizes were uneven. Some were extremely small, while others were very big. Not to mention the cheese portion inside; some of them didn’t even have any cheese at all. The quality has dropped a lot compared to the last few times. I could barely taste the flavor. Mind you, the service while I was trying to order was ridiculous, too. They were laughing and talking even though I was standing right in front of them and looking at them for minutes, and they did acknowledge my presence.

Farah Nabillah

Farah Nabillah

1

"This is my fourth time ordering the chocolate eclair sticks and pretzels. Is there a new procedure where the chocolate is only coated on one side? I paid RM8.50 or RM9 for this type of food? Don't buy from here. Not worth it."

Sarah Azman

Sarah Azman

1

"Ordered the 12-piece Cheese Nuggets @ RM9.90 for the More More Cheese promo. The staff said there would be a 40-minute wait. I agreed, but they then proceeded to give me the regular 8-piece Cheese Nuggets at the normal price. I was too lazy to argue because of my kids. The staff seemed lazy. The sets aren't even that different. It feels like they just want to boost sales. Bad service 👎🏻"

Wong Bart

Wong Bart

3

"There's always room for snacks after a meal. Happy Stix Together!"

Gwendolyn

Gwendolyn

1

Bought four sour cream pretzels around 5 PM on February 5, 2024. The base of each pretzel tasted like soap! Had to throw them away... and it's not our first time buying from this outlet.

Nora Mahmood

Nora Mahmood

1

"Please make sure your OKU staff wear name tags so as not to upset customers."

Aliya

Aliya

3

One person doing everything? Crazy! It seems like she's the cashier and she's the one packing the food. Damn, what about the other staff? Can't they help? I waited in line for almost 30 minutes. It's not a big deal for me to wait a long time, but please have some common sense. One staff doing it all?

Mok Wei

Mok Wei

1

"There was an extreme lack of employees on site. They were acting as both cashier and food preparer, so how can it be fast when customers are buying large quantities? The waiting time was too long."

Hairiwan

Hairiwan

1

"Lazy and bad customer service."